Develop your team leaders and supervisors in areas that enable them to be better than average; they will learn effective delegation, how to improve communication within their team and plan to lead positive change... and much more.
This interactive workshop will enable participants to identify early and deescalate situations of unease and confrontation both over the phone and in person. We will empower you with tools and tips to deal with difficult conversations with confidence and to recover from a difficult encounter more easily.
Recruitment is more than just filling a role—it's about finding the right fit for your team and your organisational goals. With expert guidance and practical tools, you’ll leave this workshop ready to hire with more confidence and clarity.
This interactive workshop provides a comprehensive introduction to coaching conversations alongside effective feedback, and the benefits of both internal and external coaching strategies.
This course is designed to assist participants to develop the skills, knowledge and confidence to teach and train adults in the workplace. It is suited to Managers, Team Leaders or Senior Team members with induction and/ or training responsibilities.
