I Just Don’t Understand them!

Do you sometimes find yourself perplexed by a colleague’s communication, behaviour or reaction? Do you watch your team in wonderment, thinking how you can make this better?

Understanding why our colleagues react and respond in their own unique ways, and why we do the same, can be fundamental to developing a cohesive and strong team dynamic and effective communication. We discuss the fundamentals of communication and human behaviour in this webinar.

Using the DISC Model we explore:

1. Why people are different
2. How to identify other styles and most importantly tips and tricks for improving communication and modifying behaviour
3. Recognising under pressure behaviour and how we can modify our approach to reduce the negative effect this has on communication and working relationships
4. Develop our own self-awareness and increase self confidence

Following the webinar, participants have the opportunity to receive a personalised DISC report and debrief at a discounted rate. This is an ideal opportunity to see the benefits for yourself of an Extended DISC assessment and get a little more insight into your own communication and working preferences and how this may interplay with other styles within your team.

Who is this Webinar for?

For anyone interacting and communicating with humans in the workplace!

Leaders, Managers, Supervisors – anyone who would like to strengthen and improve their communication skills and working relationships.

Course Content

What is DISC?

Identifying different personality types

Tips and Tricks for interacting with each of the four styles

Recognising under-pressure behaviours and practical steps to achieve better outcomes

Understanding drivers, motivators and demotivators with practical actions to increase success

Q & A session